SBI Mutual Fund (SBIMF) Recruitment 2024 for Customer Service Officer | Agartala Location | Jobs For Tripura

SBIMF Recruitment 2024 : A customer service officer is needed by SBIMF in Agartala, Tripura, in order to improve customer service. An outstanding communicator who is service-oriented and capable of handling client inquiries accurately, quickly, and within TAT are required of the candidate.

Name of the post : Customer Service Officer

Educational Qualification : Graduate in any discipline from any govt recognized University/College.

Total Vacancy : 5 Posts

Application Start Date : 17th May 2024

Last Date to Apply : Soon.

Roles & Responsibilities :

• Keeps up a cheerful, professional attitude and fosters a culture that values unwavering service excellence.
• Responds to consumer questions in a timely way while demonstrating high-quality service.
• Provides a service-oriented approach that helps field sales representatives fulfill their responsibilities to customers.
• Continues to learn about sbimf products and expands awareness of how market factors impact the funds.
• Keeps up-to-date understanding of policies and practices in accordance with sebi guidelines. Shows that they can explain policies, processes, and product features to customers in an understandable manner.
• Managing investor questions that come in can be resolved by working with r&t.
• Mis maintenance, including weekly, monthly, and daily sales mis. Release the campaign management information
• Taking applications for special products, requests, purchase, redemption, and switch.
• Disclosure of high-value and liquid transactions. Processing kyc, creating monthly reports, time stamping registers and dtrs, and preparing daily mis.
• Finding bank credits for the reported transactions.
• Making sure the cutoff timings adhere to sebi regulations.

Salary : 2-5 Lacks per annum. (Depending on work experience and education) + Incentives +PF + all other facility.

Work Experience : Minimum 1 to 6 years experience in relavent field.

How to Apply : Interested Candidates may apply through Naukri website.

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